1. Are the musical instruments sold on Vaadya.in genuine?
Yes, all instruments on Vaadya.in are 100% genuine and sourced from trusted manufacturers and authorized suppliers. We ensure authenticity and quality with every product we sell.

2. Do you offer cash-on-delivery (COD)?
Yes, we offer cash-on-delivery (COD) across most pin codes in India. During checkout, you can check if this option is available for your location.

3. How long does delivery take?
Delivery times vary depending on your location. Typically, orders are delivered within 3–7 business days. You can track your order for real-time updates.

4. What is your return policy?
We offer a 7-day hassle-free return policy. If the product is damaged, defective, or not as described, you can request a return or replacement. Please ensure the item is in its original packaging with all accessories.

5. Do you provide warranties on your instruments?
Yes, many of our instruments come with a manufacturer warranty. Specific warranty details are mentioned on the product page.

6. Can I get assistance in choosing the right instrument?
Absolutely! Our team of experts is here to guide you. You can contact us via email, phone, or live chat for personalized recommendations.

7. Are there EMI options available for purchases?
Yes, we offer EMI options for select payment methods and banks. The EMI availability is displayed during checkout.

8. Do you ship to all locations in India?
We deliver to most pin codes across India. However, there may be a few remote locations where delivery might not be possible. You can check serviceability during checkout.

9. How do I track my order?
Once your order is shipped, you will receive a tracking ID via email or SMS. Use this ID to track your shipment on our website or the courier partner’s website.

10. How can I contact customer support?
You can reach our customer support team at:

Email: vaadyatradingco@gmail.com
Phone: +91 95068 55555
Live Chat: Available on our website
We’re here to assist you Monday to Friday from 11:00 AM to 7:00 PM.